Terms of Service
The terms that govern our coordination services — including what a coordinator does not do.
Last updated .
1. Services
These terms are between you and Simply Closed LLC (“Simply Closed”). Simply Closed provides administrative real estate transaction coordination services. Services are described on this website and confirmed in writing for each client before engagement.
2. Scope of services — important
Simply Closed provides administrative and clerical services only. We do not: negotiate contract terms; advise on price, terms or strategy; provide legal, tax, accounting or licensed real estate advice; represent any party as agent; sign documents on behalf of any party; or make determinations about agency status, licensure requirements or legal compliance.
Responsibility for compliance with real estate licensing law, brokerage policy and applicable regulation rests with the client and the client's broker. Nothing on this site is legal advice.
3. Fees and payment
Fees are as quoted in writing before engagement. Unless agreed otherwise, fees are payable at closing through the title or escrow company. Where a transaction does not close, fees are handled as set out in your written engagement.
4. Client responsibilities
The client is responsible for providing complete and accurate documents, timely instructions, and any brokerage-specific compliance requirements. We rely on the documents and information provided to us.
5. Accuracy and verification
Transaction data is extracted using AI and verified by a human coordinator. We take reasonable care in that verification. The client remains responsible for reviewing the dates and terms material to their transaction, and for any decision taken on the basis of them. A coordinator's record of a deadline does not replace the client's own review of the contract.
6. Confidentiality
We treat client and transaction information as confidential and disclose it only as necessary to perform the service or as required by law.
7. Limitation of liability
To the fullest extent permitted by law, Simply Closed's total aggregate liability arising out of or relating to the services — whether in contract, tort, negligence, strict liability or otherwise — is limited to the total fees actually paid by the client to Simply Closed for the specific transaction giving rise to the claim.
Simply Closed is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost commissions, lost business opportunity or loss of goodwill, even if advised of the possibility of such damages.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or wilful misconduct.
8. Termination
Either party may terminate at any time. Fees for work performed on files in progress remain payable as set out in your engagement.
9. Governing law and venue
These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Colorado for any dispute arising out of or relating to these terms or the services.
10. SMS / Text Messaging Terms
Program name and description
Simply Closed Transaction Updates is a text messaging program operated by Simply Closed LLC. If you opt in, we send you text messages about the real estate transactions we coordinate and the calls you book with us — for example contract milestone and deadline reminders, document and signature requests, closing and appointment scheduling, discovery-call confirmations and reminders, and replies to your questions. This program does not send marketing or promotional messages.
How you opt in
You can opt in by (a) ticking the optional, unticked SMS consent box when you book a call or request a quote; (b) giving consent on our client onboarding or intake form when you engage us; (c) texting START to (346) 423-3500; or (d) telling one of our coordinators on a call that you agree to receive texts, which we record. Consent to receive text messages is not a condition of purchasing any service. See how to opt in.
Message frequency
Message frequency varies with your transaction activity — typically a few messages per week while a transaction is active.
Costs
Message and data rates may apply. Simply Closed does not charge for text messages; your wireless carrier’s standard messaging rates apply.
Help and opting out
Reply HELP for help. You can also contact us at hello@simplyclosed.com or (346) 423-3500.
Reply STOP to cancel and opt out at any time. You may also reply END, CANCEL, UNSUBSCRIBE or QUIT. After you send STOP we will send one message confirming you have been unsubscribed, and you will receive no further messages from this program. To rejoin, reply START.
Sender numbers
Messages are sent from (346) 423-3500 or another phone number registered to Simply Closed LLC for this program.
Carrier liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
Eligibility
The program is available to US mobile numbers. By opting in you confirm you are at least 18 and the account holder for the mobile number, or are authorized by the account holder. If you change or give up your number, please reply STOP from it or let us know.
Privacy
We do not sell or share your mobile number or SMS opt-in data with third parties for marketing purposes. See our Privacy Policy for how we handle information collected through this program.
11. Contact
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